Contact US
Contact Us
We're here to help! Whether you have questions about our products, need assistance with an order, or just want to share your thoughts, please reach out to us.
📧 Email Support
If you prefer to contact us via email, please send your inquiries to:
Email: support@charasphere.com
Our customer support team is available Monday through Friday, from 10:00 AM to 5:00 PM PST. We strive to respond to all emails within 1-2 business days.
💬 Live Chat
For immediate assistance, you can use our live chat feature. Look for the chat icon in the bottom right corner of our website. Our team is ready to assist you with:
- Order inquiries
- Product information
- Shipping status
- Returns and exchanges
Please note that live chat is available during our business hours: Monday through Friday, 10:00 AM to 5:00 PM PST.
📞 Phone Support
Currently, we do not offer phone support. For the fastest assistance, please use our live chat or email support options.
📍 Our Office
Breakpoint Capital Co., Ltd.
612 Moulton Ave #5 Los Angeles California 90031
Note: Our office is not open to the public. Please contact us via email or live chat for assistance.
🔗 Useful Links
🕒 Business Hours
Our customer support team is available during the following hours:
- Monday – Friday: 10:00 AM – 5:00 PM PST
- Saturday – Sunday: Closed
We are closed on major holidays. Please allow additional time for responses during these periods.
💡 Feedback
Your feedback helps us improve! If you have suggestions, comments, or ideas, please don't hesitate to share them with us:
We review all feedback and use it to enhance our products and services.